3.3 Describe Where to Get Support and Advice about Managing Conflicts and Dilemmas

Health and social care settings often experience conflicts and dilemmas which arise due to opposing conditions between individual rights and ethical responsibilities and duty of care. Professionals must master proper responses to such situations for maintaining safe respectful and efficient treatment of patients.

The unit “3.3 Describe Where to Get Support and Advice about Managing Conflicts and Dilemmas” explains all available support channels that care workers can use when encountering these challenges.

Support systems available to care workers consist of internal elements including supervisors and team meetings in addition to workplace policies and external entities including regulatory agencies and advocacy services and legal professionals.

The access of support systems enables care workers to receive guidance and confidence thereby improving their capacity to manage difficult situations properly. The key aspect of studying “3.3 Describe Where to Get Support and Advice about Managing Conflicts and Dilemmas” involves analyzing the beneficial effects of timely intervention and expert counsel to stop situations from worsening and find solutions.

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